Zenspin

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ABOUT US
INSTANT CASH OUTS
If you want to cash out your winnings at most Casinos, you need to send personal documents and wait. That’s not the Zenspin way; As soon as you click cash out, your money will be on it’s way to your bank account immediately. For most banks, it will take no more than 5 minutes to appear in your bank account.
You don’t need to cash out every time you want to take a break – Just close the window and we will safeguard your balance until your next visit.

PLAY INSTANTLY
Zenspin aims to be the fastest online casino in the world, to start playing is simple and only takes a few seconds, thanks to a hassle-free BankID registration. Simply make a deposit and then you’re ready to enjoy our exciting range of games and slots. All of our games are available to play on desktop computer, mobile and tablet.

NEED HELP – SPEAK TO SUPPORT
Our dedicated team are here 24 hours a day, 7 days a week, to assist you.

18+ New Customers , Only, Gamble Responsibly – www.begambleaware.org – Play Responsibly
Terms and conditions

Terms & Conditions for Bonuses

1 Any offer received by a customer from Zenspin is personal and valid only for a particular customer, unless stated otherwise.
2. All bonuses, free spins, free bets or other offers that has been marketed via affiliates, email, text message or through other channels, needs to be wagered in games in Group A, B or C. It is not permitted to play on Group D while having an active bonus. Wagering on Group D may lead to confiscation of bonus money and winnings generated from bonus.
Group A – Slots, Video slots, Scratch Cards = 100%
Group C – Live Casino and Authentic Casino = 20%
Group D – Video Poker, Virtual sports, table games and other games excluding Live Casino = 0%
3 Bets on the following games do not count towards the wagering requirements: Bonanza, Blood Suckers, Castle Builder, Castle Builder II, Cosmic Fortune, Jackpot6000, Mythic Maiden, Jokerizer, 1429 Uncharted Seas, Starmania, Dead or Alive, Kings of Chicago, The Wish Master, Simsalabim, Supernova, Tower Quest, Eye of the Kraken, Forsaken Kingdom, Robin Hood: Shifting Riches, Zombies, Scrooge, Eggom atic, Champion of the Track and progressive jackpots (find more info under the Jackpot tab in the Casino). Zenspin
4 Maximum allowed bet in Casino and Live Casino when having an active bonus is €10 per bet/spin. Larger bets or playing on games from Group D may lead to confiscation of the bonus assets, free spins and possible winnings made with bonus money. Zenspin
5 Player cannot make a withdrawal while having an active bonus on account before all wagering requirements are met.
6 Before a withdrawal can be made, players must complete the wager requirement within the agreed timeframe upon activation of the said bonus. Failure to wager the bonus within this time will cancel the bonus, and the bonus, together with any winnings, will be lost.
7 Any bonus offer from Zenspin is valid only one time per customer account, computer household, IP address and other places with a shared computer (office, library, university, etc.).
8 All winnings originating from a bonus offer are to be considered bonus winnings and no withdrawal of such winnings will be made until the terms and conditions for the bonus are met.
9 No bonus offer can be combined with a welcome offer, unless stated otherwise. A bonus offer in the casino cannot be combined with a bonus offer in sportsbook, unless stated otherwise.
10 If you wish to remove any bonus credited to you, please contact customer service before starting to play and/or wager.
11 Zenspin reserves the right to void any bonuses and/or winnings obtained by fraudulent behaviour, including the right to deny cash out requests if we suspect that the bonus offer has been abused.
12 If these Rules or the terms and conditions of the offer are breached or there is evidence that a customer or a group of customers has made a series of bets that, due to a bonus, increased earnings, free bets or other offers, guarantees a profit for the client, whether individually or part of a group, no matter what the results, Zenspin reserves the right to withdraw the bonus portion of the offers and to settle the bets at the correct odds, or to cancel the free bets and the bets made from deposit bonuses. Zenspin also reserves the right to take legal action against the customer or customers involved in such fraudulent behaviour.
13 A bonus may be subject to its own terms and conditions.
14 If you choose to withdraw your real money while having an active bonus, any bonus funds on the account will be forfeited, unless stated otherwise in the offer. Zenspin
15 Deposits made with Paysafecard will not qualify for deposit offers.
16 If no other conditions are stated in the actual campaign, the following terms must be fulfilled before withdrawal of bonus:

Casino
1 The bonus and deposit must be wagered a minimum of twenty (20) times before the bonus, deposit and winnings can be withdrawn or transferred to other products.
2 Please note that different games contribute a different percentage towards the play-through requirements.
3 All bonuses expire seven (7) days after being claimed, unless otherwise specified.
4 All games, both with money and for fun, with themes from Universal Studios, such as Frankenstein and Scarface, are prohibited from all areas not included in the jurisdictions listed below and all transactions with games that are not permitted are invalid: Albania, Andorra, Armenia, Azerbaijan, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cyprus, Denmark, Estonia, Finland, Georgia, Greece, Iceland, Ireland, Israel, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Switzerland, Serbia, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Turkey, Germany, Ukraine, Hungary, Belarus and Austria. Zenspin
5 Risk Free play (i.e. proportionate betting on different outcomes in the same game to create “action” without risk) does not count towards the wagering requirement before a withdrawal. Example of risk-free bets includes, but is not limited to, betting on red and black simultaneously in Roulette or both on bank and on player in Baccarat. Players found to be in conspiracy, for example one person bets on bank and the other on the player in Baccarat, will have their accounts permanently closed and their funds confiscated.
6 A bonus and any winnings generated from it will be lost, should a bonus be forfeited, expired or cancelled.
7 All free money/free spins campaigns will expire twenty-four (24) hours from when collected if nothing else is stated in the bonus terms & conditions. Winnings during these twenty-four (24) hours will be forfeited if wager requirements are not reached. Zenspin
8 Only players from Finland are eligible for bonuses.
9 On your first deposit at Zenspin, you will get 50 free spins on selected games. Your winnings will not have any wagering attached to them. What you win, is yours.
10 At Zenspin we offer you the possibility to try your luck a second time with a daily 10% cashback on your losses. Your cashback will be calculated on your losses during the day (between 00:00 and 23:59 UTC), and will be credited to your account shortly after midnight the next day. The cashback expires 24 hours after it has been credited. At Zenspin you will get real cashbacks, without any wagering.
11 Bonuses are intended as a benefit to make the player’s gaming experience as pleasant as possible, and should be used accordingly. Zenspin reserves the right to investigate any player’s account to ensure that all activity is within the accepted guidelines. Any player who is found to have been abusing any kind of bonus will be welcome to keep playing with us but will not be able to receive any further bonuses. Zenspin reserves the right to cease the account, deduct bonuses claimed by the customer and also eventual winnings generated from it.
12 In case of suspected abuse or fraud, Zenspin reserves the right to suspend the account until the security department has conducted a thorough investigation of the case. Zenspin decision in an eventual investigation is unanimous and final. Zenspin reserves the right to deduct bonus and any eventual winnings generated from it and confiscate all assets on the account.
13 Zenspin reserves the right to terminate any winnings won by building the value in a slot with an active bonus, to then activate the winnings by a new deposit using real money.
14 In case of translation of these bonus rules to languages other than the English language, it should be noted that such translations are for the purpose of assistance and reflect the same principles as the English versions. In case of dispute, the English text prevails.

Deposits and Withdrawals
1 As part of the registration process, we may perform a search with an authorised third-party to verify your identity. The authorised third-party may undergo checks on your information supplied for any verification procedures required, against databases of which they have access to. If a search is completed, all the records will be retained.
2 As a player, you can make deposits to your Zenspin account using a bank card, wire transfer from your bank account, e-wallet, mobile carrier billing and voucher. Minimum deposit is at all times decided by Zenspin and is shown in the cashier at the time of deposit.
3 A player may only make deposits to their own Zenspin account using his personal card, and/or with a payment method held in their own name. In case a deposit is made from an account or card that does not belong to the owner of the player account, the company reserves the right to confiscate all winnings.
4 A player must not allow third parties to make deposits to or withdrawals from his Zenspin account.
5 It is the account holder’s sole responsibility to ensure that he complies with provision 9.4.
6 If Zenspin does not receive the money deposited within a week from the actual account deposit, Zenspin reserves the right to eradicate the amount. In such cases, Zenspin also reserves the right to request a settlement of the negative balance on the player account. In order to protect its position, Zenspin further reserves the right to take any action it deems necessary should the player fail to co-operate with such request.
7 Regards to internal transfers within the account, Zenspin reserves the right to manually correct, without further notice to the customer, any transactions that may be regarded as speculation in currency fluctuations.
8 All winnings will be credited to the customer’s Zenspin account. Withdrawals from the Zenspin account should always be made to the same account from where the funds originated. Withdrawals will only be made to a bank card, bank account or e-wallet account held in the customer’s own name.
9 To avoid unnecessary delays in carrying out withdrawal requests, we are dependent on the customer providing us with complete and correct information.
10 Zenspin reserves the right to apply minimum withdrawal amounts for different withdrawal methods as notified to customers from time to time in the Withdrawal Information section on the Zenspin website.
11 If a customer requests that an amount smaller than the minimum withdrawal amount be paid out, we may charge the customer a discretionary fee for the same depending on the withdrawal method.
12 We reserve the right to limit the number of free withdrawals per customer within a specific time period determined by us. We also reserve the right to charge an increased fee for withdrawals to bank accounts held with banks located outside the European Union countries.
13 We do not allow bets on credit. However, if a result is registered incorrectly and a customer’s account is credited erroneously, we reserve the right to debit the customer account accordingly. In the event the account holds a negative balance after corrected result (i.e. the customer has made bets with this money), the customer is obligated to repay the amount erroneously received.
14 Clients acting on behalf of third parties or aiming to a professional wagering with the sole purpose of trading affiliate commission may be refused their withdrawals partially or in whole, especially if their wagering pattern has the aim to harm Zenspin financially.
15 If an Account Holder wins €100,000 or more and decides to withdraw a major part of the winnings (over 50%), we have the right to divide the pay-out into ten instalments, with ten percent (10%) being paid every month for 10 months until the full amount is paid out. Interest will not be paid on any outstanding amounts.
16 Before a withdrawal of real money can be requested, a minimum deposit of thirty Euro (€30) is required. The deposit must be wagered at least one (1) time before withdrawal.
17 Before a withdrawal of real money can be requested, all deposits must have been wagered at least one (1) time.
18 The use of VPN/Proxy to hide your identity and location when logging onto our website is strictly prohibited. Zenspin reserves the right to confiscate any winnings, cancel all bonuses, and terminate the player account if any VPN/Proxy/Cloud has been used.
19 It is prohibited for players to sell, transfer and/or acquire accounts to/from other players.
20 It is prohibited for players to transfer funds amongst player accounts.
21 Zenspin reserves the right to apply processing fees for deposits and withdrawals for different withdrawal methods as notified to customers in the Deposit and Withdrawal sections in the player account on the Zenspin website.
22 In case an account is closed and a manual transaction must be made, we reserve the right to charge a fee in order to cover the costs.
23 Zenspin will check all made transactions in order to prevent money laundering.
24 Zenspin reserves the right to terminate your account, forfeit any balance on your account and/or charge you the relevant amounts, if we incur any charge-backs/retrievals on any transaction made on the account.

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